FAQ | The Men's Xchange

FAQ's

- your frequently asked questions -

1. Do I need an appointment?

The only time you need to schedule an appointment is if you have an upcoming wedding and are wanting to look at what we offer for you and your wedding party. Otherwise, you are more than welcome to come in anytime during our store hours so we can help you find your perfect fit.

2. How much time in advance should I schedule an appointment for my wedding?

We recommend coming in at least six weeks before your big day to get the suit or tuxedo process started. If you have a party, we recommend at least eight weeks before your wedding.

3. Do you offer suit or tuxedo rentals?

We do not offer suit or tuxedo rentals. All of our suits are to own! Our gently-used donated suits are $60 and our brand new suits are $225.

4. Are you a consignment shop?

We are not a consignment shop! We happily accept donations of gently-used business and professional attire.

5. Can I buy online?

We do not offer or cater to an online shopping experience. We provide bespoke hospitality in the services we offer by measuring and fitting everyone who walks into our shop so we can help you find your perfect fit.

6. Do you ship?

We do not personally ship out suits or other clothing. For our brand new suits, we have a wholesale contract with all of our vendors. They are only able to ship directly to us and it then falls on the guest to pick up and ship out any suit or tuxedo.

7. What size range do your jackets, suits and tuxedos come in?

We are able to offer sizes between 34 and 62.

8. How much time should I alot for shopping?

The measuring and fitting process takes roughly 5 minutes and the shopping experience can vary from there depending on the guest and what you are looking for.

9. Is there a minimum order if I'm ordering a new suit?

We do not require a minimum when placing an order for you! Whether you are looking for one suit or ten, we will happily get that order placed for you depending on the selected vendor(s) inventory. We require $100 deposit per suit before placing the order.

10. Do you offer alterations?

We are partnered with Designs by LaDoris who operates out of our location. With her expertise, she can make any suit look custom. Please allow two to three weeks for turn around time.